Privacy Policy —
How QQ88Asia Handles Your Data

This Privacy Policy ("Policy") is issued by QQ88Asia ("we", "us", "our"), the operator of the online gambling platform accessible at qq88asia.cam. This Policy describes how QQ88Asia collects, uses, stores, and protects the personal data of individuals ("you", "Player", "User") who access or register on the QQ88Asia platform.

By creating an account on QQ88Asia, making a deposit, or otherwise accessing and using any part of our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with the terms of this Policy, you must not use the QQ88Asia platform.

This Policy applies to all players accessing QQ88Asia from any location, including players in Malaysia accessing the platform from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, or any other city or region. This Policy should be read in conjunction with the QQ88Asia Terms & Conditions, which form part of the contractual framework governing your use of our platform.

For the purposes of this Privacy Policy, the following terms are defined as follows:

QQ88Asia acts as the Data Controller in respect of all Personal Data collected through the qq88asia.cam platform. As Data Controller, QQ88Asia is responsible for determining the purposes for which your Personal Data is processed and for ensuring that processing is carried out lawfully, fairly, and transparently.

Where QQ88Asia engages third-party service providers — including payment processors, KYC verification providers, fraud detection services, and cloud infrastructure providers — those providers act as Data Processors under written agreements that impose obligations consistent with applicable data protection standards.

QQ88Asia collects Personal Data through multiple touchpoints across the player lifecycle. The categories of data collected, and the context in which each is collected, are set out in the table below:

QQ88Asia does not collect special categories of sensitive data (such as racial or ethnic origin, political opinions, religious beliefs, or health data) unless such collection is specifically required for our responsible gambling obligations (for example, documenting a self-exclusion request) and you have provided explicit consent for such collection.

QQ88Asia processes your Personal Data for the following documented purposes. We do not process Personal Data for any purpose incompatible with the purposes listed below.

• Account Management: Creating, operating, and maintaining your QQ88Asia player account, including processing login authentication and managing account security settings.
• Identity Verification (KYC): Verifying your identity and age in fulfilment of our licensing obligations and to prevent underage gambling. Malaysian players may be required to submit their MyKad or equivalent government-issued document.
• Transaction Processing: Processing deposits and withdrawals via your chosen payment method, including Touch 'n Go eWallet, DuitNow FPX, Maybank, CIMB, and cryptocurrency channels, and maintaining accurate financial records.
• Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited behaviour.
• Regulatory Compliance: Meeting our obligations under the terms of our international online gaming licence, including player due diligence, record-keeping, and anti-money laundering (AML) requirements.
• Responsible Gambling: Operating deposit limits, session controls, and self-exclusion tools; monitoring for indicators of problem gambling behaviour; and maintaining self-exclusion records in accordance with responsible gambling best practice.
• Customer Support: Responding to enquiries, resolving disputes, handling complaints, and maintaining records of support interactions for quality assurance purposes.
• Service Improvement: Conducting anonymised platform analytics to understand how players use QQ88Asia and to identify areas for platform and user experience improvement.
• Promotional Communications: Sending you information about bonuses, promotions, and platform updates where you have provided consent to receive such communications. You may opt out at any time.

QQ88Asia processes Personal Data on the following legal bases, depending on the purpose of processing:

• Contractual Necessity: Processing required to perform the contract between QQ88Asia and the Player (i.e., the Terms & Conditions) — account management, transaction processing, and gameplay facilitation.
• Legal Obligation: Processing required to comply with our licensing obligations, AML requirements, and applicable law — KYC verification, self-exclusion record-keeping, and AML transaction monitoring.
• Legitimate Interests: Processing necessary for QQ88Asia's legitimate business interests, where those interests are not overridden by your fundamental rights — fraud detection, platform security, and anonymised service analytics.
• Consent: Processing conducted on the basis of your freely given, informed consent — direct marketing communications and certain cookie categories. You may withdraw consent at any time without detriment to your account standing.

QQ88Asia does not sell, rent, or commercially transfer your Personal Data to third parties. We share Personal Data only in the following limited and documented circumstances:

• Payment Processors: We share necessary financial data with our approved payment processing partners (including those facilitating DuitNow, FPX, Touch 'n Go eWallet, Boost, and cryptocurrency transactions) to process your deposits and withdrawals. These processors act under written data processing agreements and are not permitted to use your data for any purpose other than transaction processing.
• KYC & Identity Verification Providers: We share identity documents and personal information with third-party KYC verification service providers to confirm player eligibility and comply with age verification requirements.
• Fraud & AML Detection Services: We may share transaction and behavioural data with specialist fraud prevention and AML monitoring providers as part of our security and compliance operations.
• Cloud Infrastructure Providers: Our platform data, including player account data, is stored and processed on secure cloud infrastructure operated by reputable providers under appropriate data processing agreements.
• Regulatory & Law Enforcement Authorities: We will disclose Personal Data to competent authorities where required to do so by law, court order, regulatory direction, or where we believe disclosure is necessary to prevent or detect serious crime.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, player Personal Data may be transferred to the acquiring entity subject to equivalent data protection commitments. You will be notified of any such transfer in advance where reasonably practicable.

QQ88Asia retains Personal Data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law, regulatory obligation, or licensing requirement. The following general retention periods apply:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in accordance with our internal data lifecycle procedures.

QQ88Asia implements a multi-layered information security framework to protect Personal Data against unauthorised access, accidental loss, destruction, and misuse. Our key security measures include:

• TLS 1.3 Encryption: All data in transit is encrypted using Transport Layer Security 1.3, the current industry standard for web communications security.
• Encryption at Rest: Sensitive data fields stored in our databases — including financial account references and identity document data — are encrypted at rest using AES-256.
• Password Security: Player passwords are never stored in plain text. Passwords are processed through a one-way cryptographic hashing function with salting.
• Access Controls: Access to systems containing Personal Data is restricted on a strict need-to-know basis. All staff access is individually authenticated and logged.
• Two-Factor Authentication: QQ88Asia supports and recommends two-factor authentication (2FA) for player accounts to reduce the risk of unauthorised login.
• Penetration Testing: Our platform undergoes periodic third-party security assessments to identify and remediate vulnerabilities.
• Incident Response Plan: QQ88Asia maintains a documented security incident response procedure. In the event of a breach, our response team is activated within defined timeframes.

While QQ88Asia takes all reasonable technical and organisational security measures, no digital platform can guarantee absolute security against all threats. Players are encouraged to use a unique, strong password for their QQ88Asia account and to activate two-factor authentication where available.

QQ88Asia uses cookies and similar tracking technologies (collectively, "Cookies") to operate the platform effectively, maintain session security, and gather anonymised usage analytics. By continuing to use the QQ88Asia platform, you consent to our use of Cookies as described in this section.

We use the following categories of Cookies:

• Strictly Necessary Cookies: Essential for the platform to function correctly. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without preventing access to core platform features.
• Functional Cookies: Used to remember your preferences and settings — for example, your preferred interface language, game lobby layout, and responsible gambling notification preferences. Disabling these may affect platform personalisation.
• Analytics Cookies: Used to collect anonymised data on how players navigate and use the QQ88Asia platform. This data is used exclusively for internal platform improvement. We do not share analytics data with third-party advertising networks.

QQ88Asia does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts. You can manage Cookie preferences through your browser settings. Note that disabling strictly necessary Cookies will prevent you from logging into the platform.

As an internationally licensed online gambling platform, QQ88Asia may transfer Personal Data to servers and service providers located in jurisdictions outside Malaysia. Such transfers may include transfers to our cloud infrastructure providers, KYC processing partners, and fraud detection services.

Where Personal Data is transferred internationally, QQ88Asia ensures that appropriate safeguards are in place to protect your data, including the use of contractual clauses that impose obligations on receiving parties consistent with the data protection standards applied within our own operations.

By using the QQ88Asia platform, you acknowledge and consent to the transfer of your Personal Data to service providers and infrastructure outside of Malaysia, subject to the safeguards described in this Policy.

Subject to applicable law and certain conditions, you hold the following rights in respect of your Personal Data held by QQ88Asia. Requests to exercise any of these rights should be directed to our customer support team, clearly identifying the right being invoked and the specific data concerned.

QQ88Asia will respond to all data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 30 days with notice to you. We may require identity verification before processing a data rights request to ensure we are responding to the correct individual.

The QQ88Asia platform is strictly intended for adults aged 21 years and above. QQ88Asia does not knowingly collect Personal Data from any person under the age of 21. Age verification is a mandatory requirement of our account registration process.

If QQ88Asia becomes aware that Personal Data has been collected from a person under the age of 21, we will immediately suspend the associated account, quarantine the data, and initiate a review. Following confirmation of underage status, the account will be permanently closed, all data will be handled in accordance with applicable child data protection requirements, and the matter will be escalated to our responsible gambling compliance team.

Parents and guardians who believe that their child may have accessed or registered on the QQ88Asia platform should contact our support team immediately via live chat or at the email address provided in Section 16 of this Policy.

The QQ88Asia platform does not contain links to external third-party websites as a matter of design policy. However, where game software or payment services are provided by third-party vendors integrated into our platform, those vendors operate under their own privacy policies in addition to the data processing agreements they hold with QQ88Asia.

QQ88Asia is not responsible for the privacy practices of third-party software providers or payment processors beyond the scope of our contractual data processing agreements with them. We recommend reviewing the privacy documentation of any third-party service provider whose services you access in connection with your QQ88Asia account.

QQ88Asia reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. Updated versions of this Policy will be published at qq88asia.cam/privacy-policy with a revised "Last Updated" date.

Where changes to this Policy are material — particularly where they affect your rights or introduce new categories of data processing — QQ88Asia will provide advance notice via in-platform notification or email to your registered address, where reasonably practicable. Continued use of the QQ88Asia platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Policy periodically to stay informed about how QQ88Asia protects your Personal Data.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or wish to raise a complaint about how QQ88Asia has handled your Personal Data, please contact us through the following channels:

If you are not satisfied with QQ88Asia's response to your privacy complaint, you may escalate the matter to the relevant supervisory authority in your jurisdiction of residence, or to the data protection oversight body under the framework of our operating licence. Our customer support team can provide further guidance on available escalation routes upon request.